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Reviews
“The most interesting and inventive business book on the market today . . .a publishing phenomenon.”
—Training magazine
“Welcome to Bob’s World: A place of above-average managers and workers, all committed to personal excellence, good will and, of course, company profits. [This book] details how a little praise goes a long way.”
—The Philadelphia Inquirer
“There’s a difference between having someone show up for work and bringing out the best thinking and initiative in each person. To do that requires treating employees more as partners, not as subordinates. Being nice isn’t just the right thing to do, it’s also the economical thing to do.”
—Seattle Post-Intelligencer
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